File uploads in Dynamics 365 real-time forms

A creative solution for Dynamics 365 Customer Insights. Anyone who works with Dynamics 365 Customer Insights knows that sending files via real-time forms is a frequent requirement – and yet this function is missing from the standard system. In this blog article, I’ll show you how you can close this gap with creativity and the …

Create a formatted ‘Thank you notification’ in real-time forms

Recently, a customer requested that the success message after submitting a Microsoft 365 Customer Insights – Journeys form (realtime) be displayed with various formatting. Additionally, a button should be added to reload the page. “How hard can it be?” I thought to myself. However, I didn’t get very far with the standard events, so some …