Automatic sending of webinar recordings

A fully automated journey for the accompanying communication for all events is by now a standard feature and much talked about. But what does it look like when the webinar recording of a Teams webinar (or meeting) is to be sent automatically to the participants? There are several reasons why this requirement sounds easier than …

A first look on unmapped fields in event registration forms

With the new feature, which is currently in preview, unmapped fields in Dynamics 365 Customer Insights – Journeys can now also be integrated into registration forms without having to adapt the data model. In this article, I’ll show you how the feature works, what happens technically in the background and why it’s so exciting for …