With the new feature, which is currently in preview, unmapped fields in Dynamics 365 Customer Insights – Journeys can now also be integrated into registration forms without having to adapt the data model. In this article, I’ll show you how the feature works, what happens technically in the background and why it’s so exciting for …
Read more “A first look on unmapped fields in event registration forms”
A creative solution for Dynamics 365 Customer Insights. Anyone who works with Dynamics 365 Customer Insights knows that sending files via real-time forms is a frequent requirement – and yet this function is missing from the standard system. In this blog article, I’ll show you how you can close this gap with creativity and the …
Recently, a customer requested that the success message after submitting a Microsoft 365 Customer Insights – Journeys form (realtime) be displayed with various formatting. Additionally, a button should be added to reload the page. “How hard can it be?” I thought to myself. However, I didn’t get very far with the standard events, so some …
Read more “Create a formatted ‘Thank you notification’ in real-time forms”